Privacy Policy

This privacy policy is between you, the User of this Website, and HAIDI SERVICES INT LTD, the owner and provider of this Website. HAIDI SERVICES INT LTD takes the privacy of your information very seriously. This privacy policy covers our use of any Information collected by us or provided by you in connection with your use of the Website.

Please read this privacy policy carefully.

Definitions and interpretations

1. The following definitions are used in this privacy policy:

2. In this privacy policy, unless the context requires a different interpretation:

A.the singular includes the plural and vice versa;

B. references to sub-clauses, clauses, annexes or appendices are references to sub-clauses, clauses, annexes or appendices of this privacy policy;

C.a reference to a person includes companies, partnerships, government entities, trusts and partnerships;

D. "including" shall be understood as "including without limitation";

e.a reference to any statutory provision includes any modification or amendment to it;

F.headings and subheadings do not form part of this privacy policy.

Scope of this privacy policy

3. This privacy policy applies solely to the activities of HAIDI SERVICES INT LTD and Users in relation to this Website. It does not cover any websites which may be accessed from this Website, including, without limitation, any links we may provide to social media websites.

4. For the purposes of applicable data protection laws, HAIDI SERVICES INT LTD is the "data controller". This means that HAIDI SERVICES INT LTD determines the purposes and means of processing your Data.

Information collected

5. We may collect the following Data from you, which includes Personal Data:

A.name;

B. Date of birth;

C.contact details, such as email addresses and telephone numbers;

D. IP address (collected automatically);

e.g. in each case in accordance with this privacy policy.

How we collect data

6. We collect Data in the following ways:

A. the data is provided to us by you;

B.data is obtained from other sources;I

C.data is collected automatically.

Data provided to us by you

7. HAIDI SERVICES INT LTD will collect your Data in several ways, for example:

A. when you contact us through the Site, by telephone, post, email or any other means;

B. when you register with us and create an account to receive our products/services;

C.when you make payments to us through this Website or otherwise;

D. when you choose to receive marketing communications from us;

e.g. when you use our services;

in each case in accordance with this privacy policy.

Data received from third parties

8. HAIDI SERVICES INT LTD will receive Data about you from the following third parties:

Data collected automatically

9. To the extent that you access the Website, we automatically collect your Data, for example:

A. We automatically collect certain information about your visit to the Site. This information helps us improve the content and navigation of the Site and includes your IP address, the date, time and frequency with which you access the Site, and how you use and interact with its content.

B. We will collect your Data automatically using cookies, in accordance with the cookie settings in your browser. For more information about cookies and how we use them on the Site, please see the section below titled "Cookies."

Our use of data

10. Some or all of the above data may be required by us from time to time to provide you with the best possible service and experience when using our Website. In particular, we may use the Data for the following reasons:

A.maintaining internal documentation;

B.improving our products/services;

C. sending you marketing materials by email that may be of interest to you;

D. contacting you for market research purposes, which may be via email, telephone, fax or post. Such information may be used to customize or update the Website;

in each case in accordance with this privacy policy.

11. We may use your Data for the above purposes if we consider it necessary for our legitimate interests. If you are not happy with this, you have the right to object in certain circumstances (see the section entitled "Your Rights" below).

12. To provide you with direct marketing via email, we need your consent, whether you consent or opt-in:

A. Programmatic consent is a specific type of consent that applies when you have previously interacted with us (for example, you contact us to ask us for more details about a particular product/service and we sell similar products/services). Under "soft opt-in" consent, we will consider your consent to have been given unless you opt out.

For other types of e-marketing, we are required to obtain your explicit consent; that is, you must take positive and affirmative action when you consent, for example by checking a checkbox that we will provide.

C.If you are not satisfied with our marketing approach, you have the right to withdraw your consent at any time. To find out how to withdraw your consent, please see the section entitled "Your rights" below.

13. When you register with us and create an account to use our services, the legal basis for this processing is the performance of a contract between you and us and/or taking steps at your request to enter into such a contract.

Who we share data with

14. We may share your Data with the following groups of people for the following reasons:

A.our employees, agents and/or professional advisers - To obtain advice from professional advisers;

B. external service providers who provide services to us that require the processing of personal data - To assist external service providers in receiving any data you provide to perform functions on our behalf to ensure the smooth operation of the website;

C. third-party payment service providers who process payments made through the Site – to enable third-party payment service providers to process your payments and refunds;

D. to the relevant authorities to facilitate the detection of crime or the collection of taxes or duties;

in each case in accordance with this privacy policy.

Ensuring data security

15. We will use technical and organizational measures to secure your Data, for example:

A.Access to your account is controlled by a password and a username unique to you.

B.we store your Data on secure servers.

16. Technical and organisational measures include measures to deal with suspected data breaches. If you suspect any misuse, loss or unauthorised access to your Data, please inform us immediately by contacting us at office@globalhaidis.co.uk.

17. If you would like detailed information from Get Safe Online on how to protect your information, computers and devices from fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading companies.

Data storage

18. Unless a longer retention period is required or permitted by law, we will retain your Data on our systems only for the period necessary to fulfill the purposes outlined in this privacy policy or until you request deletion of your Data.

19. Even if we delete your Data, it may remain on backup or archival media for legal, tax or regulatory purposes.

Your rights

20. You have the following rights in relation to your Data:

A. Right of access – the right to request (i) a copy of the information we hold about you at any time, or (ii) to amend, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this unless your request is "manifestly unfounded or excessive". Where legally permitted, we may refuse your request. If we refuse your request, we will let you know why.

B. Right to rectification – the right to have data rectified if it is inaccurate or incomplete.

C. Right to erasure – the right to request that we delete or remove your Data from our systems.

D. The right to restrict our use of your Data – the right to “block” us from using your Data or limit how we can use it.

e. The right to data portability – the right to request the transfer, copying or transfer of your Data.

F. Right to object – the right to object to our use of your Data, including where we use it for our legitimate interests.

21. To submit an enquiry, exercise any of your rights indicated above or withdraw your consent to the processing of your Data (where the legal basis for processing your Data is consent), please contact us via email: biuro@globalhaidis.co.uk.

22. If you are not satisfied with the way in which we have handled a complaint you have made regarding your Data, you can refer your complaint to the relevant data protection authority. In the UK, this is the Information Commissioner's Office (ICO). The ICO's contact details can be found on their website at https://ico.org.uk/.

23. It is important that the data we hold about you is accurate and up-to-date. Please let us know if your data changes during the period for which we hold it.

Transfers outside the European Economic Area

24. The data that we collect from you may be stored and processed in, and transferred to, countries outside the European Economic Area (EEA). For example, this may happen if our servers are located in a country outside the EEA or one of our service providers is located in a country outside the EEA.

25. We will only transfer Data outside the EEA where this is consistent with data protection laws and the method of transfer provides adequate safeguards for your data, for example by means of a data transfer agreement incorporating the current standard contractual clauses adopted by the European Commission or by joining the EU-US Privacy Shield where the organisation receiving the Data is based in the United States of America.

26. To ensure an adequate level of protection for your Data, we have implemented appropriate safeguards and procedures with third parties with whom we share your Data. This ensures that your Data is treated by these third parties in a manner consistent with Data Protection Laws.

Links to other websites

27. This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of those websites. This privacy policy does not cover your use of such websites. We recommend that you read the privacy policies or statements of other websites before using them.

Changes in company ownership and control

28. HAIDI SERVICES INT LTD may from time to time expand or reduce our business, which may involve the sale and/or transfer of control of all or part of HAIDI SERVICES INT LTD. Data provided by Users will, if any part of our business is so transferred, be transferred with that part and the new owner or entity acquiring new control will, subject to the terms of this privacy policy, use the Data for the purposes for which it was originally provided to us.

29. We may also disclose Data to a prospective purchaser of our business or any part of it.

30. In the above cases, we will take steps to protect your privacy.

Cookies

31. This Website may place and access certain cookies on your computer. HAIDI SERVICES INT LTD uses cookies to enhance your experience on the Website and to improve our product and service offerings. HAIDI SERVICES INT LTD has carefully chosen these cookies and has taken steps to ensure that your privacy is protected and respected at all times.

32. All cookies used by this Website are used in accordance with current UK and EU cookie legislation.

33. Before the Website places cookies on your computer, you will be presented with a message bar requesting your consent to set these cookies. By consenting to the placing of cookies, you enable HAIDI SERVICES INT LTD to provide you with a better experience and service. You may, if you wish, refuse to accept the placing of cookies; however, some features of the Website may not function fully or as intended.

34. This Website may place the following Cookies:

35. The list of cookies we use can be found in the Cookie Schedule.

36. You can enable or disable cookies in your web browser. By default, most web browsers accept cookies, but this can be changed. For more information, please refer to your web browser's help menu.

37. You can delete Cookies at any time; however, you may lose any information that enables faster and more efficient access to the Website, including, but not limited to, personalisation settings.

38. It is recommended that you ensure that your web browser is up to date and that you refer to the help and guidance provided by your web browser developer if you are unsure about adjusting your privacy settings.

39. More general information about cookies, including how to disable them, can be found at aboutcookies.org. You will also find detailed information there on how to delete cookies from your computer.

General

40. You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy if we reasonably believe that doing so will not affect your rights.

41. If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the remaining provisions of this privacy policy will not be affected.

42. Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that or any other right or remedy.

43. This Agreement shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from the Agreement shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Changes to this privacy policy

44. HAIDI SERVICES INT LTD reserves the right to change this privacy policy as we deem necessary from time to time or as required by law. Any changes will be immediately posted on the Website, and you will be deemed to have accepted the terms of this privacy policy upon your first use of the Website following the changes.

You can contact HAIDI SERVICES INT LTD by email at office@globalhaidis.co.uk.

Attribution

45. This privacy policy is based on a document from Rocket Lawyer (https://www.rocketlawyer.co.uk).

June 22, 2018

Information on online dispute resolution pursuant to Article 14(1) of the ODR (Online Dispute Resolution Regulation):

The European Commission offers consumers the possibility of resolving disputes online pursuant to Article 14(1) of the ODR on one of its platforms. The platform ( http://ec.europa.eu/consumers/odr ) serves as a website where consumers can try to use the possibility of out-of-court settlement of disputes arising from online purchases and service contracts.

Information on online dispute resolution pursuant to Article 14(1) of the ODR (Online Dispute Resolution Regulation):

The European Commission offers consumers the possibility of resolving disputes online pursuant to Article 14(1) of the ODR on one of its platforms. The platform ( http://ec.europa.eu/consumers/odr ) serves as a website where consumers can try to use the possibility of out-of-court settlement of disputes arising from online purchases and service contracts.

Terms of Use

The following terms and conditions apply to all orders placed by you as a Customer on the store website at https://s.globalhaidis.co.uk/, hereinafter referred to as Studio HM & Craft, "us" or "we" at https://s.globalhaidis.co.uk/

By using Studio HM & Craft and/or placing an order, you agree to be bound by the terms and conditions of this document (the "Terms"). Please ensure that you have read and understood the terms and conditions before placing your order.

Only individuals aged 18 or over who are unaccompanied may place an order.

The inclusion of any products or services on Studio HM & Craft at any time does not imply or guarantee that those products or services will be available at any time thereafter. We reserve the right to withdraw any product at any time.

We reserve the right to change these Terms and Conditions from time to time without prior notice. The version of the Terms and Conditions that will apply to your order will be the Terms and Conditions available from Studio HM & Craft at the time of ordering.

WE DELIVER TO

We currently deliver to Poland and the UK (except Channel Islands), all EU countries, Europe (except EU), North America, South America, Central America/Antilles, Africa, Asia, Oceania.

PRICES AND DELIVERY COSTS

The prices presented in Studio HM & Craft are gross prices. If the price changes on the day the order is placed, the change occurs after the order is placed, the change will be reflected in the price of the goods without prior notice.

The delivery fee for each order will be based on the size or weight of the order. The cost of each delivery method is clearly indicated during the order process. The delivery fee for samples up to 10 kg and standard dimensions is:

Poland …................................................................ ............... PLN 31 (delivery 1-3 business days)

UK (except Channel Islands), ........... GBP 10 (delivery 3-5 working days)

All EU countries, ................................................................ .. ............... 17 € (delivery 2-5 working days)

Europe (outside EU), ................................................... ................... GBP 20 (delivery 3-8 working days)

North America, …................................................. ......... 24 GBP (delivery 8-21 working days)

South America, ….................................................. .... 29 GBP (delivery 8-21 working days)

Central America / Antillean, ................................................... GBP 29 (delivery 8-21 working days)

Africa, ................................................................................... .................................. GBP 34 (delivery 10-28 working days)

Asia, ................................................................. ................................................ 34 GBP (delivery 10-28 working days)

Oceania.................................................................. .................................. £36 (delivery 10-28 working days)

ORDER AND CONCLUSION OF THE CONTRACT

Orders can be placed through Studio HM & Craft. Once your order is placed, you will receive confirmation via email. If for any reason we are unable to process your order, we will notify you as soon as possible.

PROVIDE

Studio HM & Craft takes the utmost care in accepting and processing orders and will make every effort to ensure that products are delivered to your residential or business address, in accordance with the delivery option you have chosen.

We aim to dispatch orders as quickly as possible, in the order in which they were placed. We aim to deliver within 1 to 28 working days (for standard deliveries) after order confirmation, unless otherwise agreed. Although we aim to deliver within the specified time, delivery may take longer due to unexpected events or the severity of holidays. In the unlikely event that delivery time exceeds 40 days, you may cancel your order.

You will be informed about delivery terms and times before placing your order. After placing your order, you will receive a confirmation email with estimated shipping details and a link to track your shipment.

If your order does not arrive within the specified time, please contact customer service by phone on +48123977701 or +445603665937 (call charges may vary, please check with your provider) or by email at hm@shop.studiohmcraft.art.

RIGHT OF WITHDRAWAL FROM THE CONTRACT

You have the right to withdraw from the purchase and sale agreement from the date of placing your order until 14 days after receiving the ordered products. You can exercise your right to withdraw from the agreement without giving any reason by sending us a notice by post or email using the withdrawal form attached to your order confirmation.

Please note that you cannot exercise your right of withdrawal by refusing to accept the product or failing to collect the product from the carrier.

Send a notification to hm@shop.studiohmcraft.art and you will receive a return address near your location.

To avoid delays and errors, please include your order number in your request.

NOTE: The right of withdrawal does not apply to products made/personalised according to your specifications and products that cannot be returned for health or hygiene reasons and that have been opened by you after delivery, e.g. underwear and socks.

You must return the product to the same address without undue delay and in any event no later than 14 days from the day on which you communicated your withdrawal from the purchase contract. We may ask for documentation proving that the product was sent before the deadline expired.

If you are returning a product by courier, it must be appropriately packaged. In addition, please use the return label we provide.

NOTE: You are responsible for any damage caused during the shipment of the product, unless the product was delivered in error or if the product was already damaged upon delivery. The cost of returning the product is your responsibility. It is not possible to determine the cost of returning the goods in advance, as it depends on the weight of the package and the chosen means of transport, etc. However, it is highly likely that it will cost the same amount as you paid for delivery or more (unless delivery was free).

We offer a 14-day free returns service. Please include a return note with your returned order.

Returned products must be in good condition, unwashed, unused and undamaged, with the tag intact and attached to the product. The user is responsible for any diminished value of the product resulting from handling the product in a manner that goes beyond what is necessary to establish the nature, characteristics and functioning of the product.

All payments will be refunded immediately and in any event no later than 14 days from the day on which you informed us of your decision to withdraw from the purchase. However, we reserve the right to withhold payment until we have received the product for inspection or proof that the product has been returned.

If you cancel your order in accordance with these terms, we will refund the purchase price, including the original delivery costs (excluding any additional delivery costs resulting from choosing a delivery option that is more expensive than standard delivery). However, any reduced value will be deducted. Unless otherwise stated, we will refund you using the same means of payment that you used for the initial transaction.

If you would like to learn more about your right of withdrawal, we recommend visiting the official website of your Competition and Consumer Protection Authority. You can also contact the national consumer protection authority in the country where the delivery is made.

COMPLAINTS

In addition to your right of withdrawal, you may be covered by a statutory warranty for defects, late delivery and/or products not conforming to your order, in accordance with the UK Sales Act or similar legislation in the country where delivery is made.

If you would like to make use of the warranty or otherwise complain about your purchase, you have several options:

You can send us an email at hm@shop.studiohmcraft.art.

You can submit a complaint to the Competition and Consumer Centre to have your complaint considered.

You can use the Commission's online complaints portal to submit a complaint. This is particularly important if you are a consumer living in another EU country. Complaints can be submitted here - http://ec.europa.eu/odr. When submitting a complaint, please include our email address hm@shop.studiohmcraft.art.

PAYMENT METHODS

You can pay for your goods in various ways.

We accept the following payment methods:

PayPal Buyer Protection and Refunds for Returned Items

Payment by bank transfer - to a local account in your country,

PRODUCT FEATURES

We strive to accurately display the attributes of our products, including composition and color. The color you see will depend on your computer system, and we cannot guarantee that your computer will accurately display such colors.

If any part of these Terms is rejected or found to be unenforceable by any court or regulatory authority, the remaining Terms will continue to apply.

INTELLECTUAL PROPERTY

All intellectual property rights, such as trademarks and copyrights, in Studio HM & Craft remain owned by Studio HM & Craft or its licensors. Any use of Studio HM & Craft or its content, including copying or storing such content in whole or in part, other than for your personal, non-commercial use, is prohibited without the consent of Studio HM & Craft.

PERSONAL INFORMATION

We collect, process and store data in accordance with the UK Data Protection Act and the Danish Cookie Act. If you would like more information about the data we collect and how we process it, you can read more about our privacy policy.

CHOICE OF LAW

These terms and conditions and all purchase agreements between you and Studio HM & Craft are governed by English law, excluding its choice of law provisions.

COOKIES

A cookie is a small text file that is saved and retrieved on subsequent visits from your computer or mobile device. Studio HM & Craft uses cookies to improve and simplify your visit. We do not use cookies to store personal information or disclose information to third parties. There are two types of cookies: persistent and temporary (session) cookies.

Persistent cookies are stored as a file on your computer or mobile device for up to 12 months. Session cookies are stored temporarily and disappear when you close your browser session. We use persistent cookies to store your chosen home page and to remember your details if you select "Remember Me" when logging in. We use session cookies when you use product filtering features, to check if you're logged in, or to place an item in your shopping bag. You can easily delete cookies from your computer or mobile device using your browser. You can disable cookies or receive notifications each time a new cookie is sent to your computer or mobile device. Please note that if you choose to disable cookies, you will not be able to make online purchases.

HOW TO AVOID/DELETE COOKIES?

The method used to avoid or delete cookies depends entirely on your browser. If you are using a computer, you can delete cookies using the keyboard shortcut [CTRL] + [SHIFT] + [Delete].

If this does not work, we advise you to contact your browser provider for assistance.

THIRD PARTY COOKIES

We use third-party cookies to collect statistics in an extracted form in analytical tools such as Google Analytics. The cookies used are both permanent and temporary (session cookies). Persistent cookies are stored on your computer or mobile device for no longer than 24 months.

CUFFLINKS

Studio HM & Craft may contain links to other websites that are not under our control. We cannot accept any responsibility for the privacy practices or content of these websites, but we provide these links to help our users find additional information on specific topics.

E-mail: hm@shop.studiohmcraft.art

COMPANY INFORMATION

HAIDI SERVICES INT LTD

9 Viola Court 18 Symphony Close Edgware, Middlesex

Edgware, Middlesex

United Kingdom

HA8 0EF

Customer Service Email: hm@shop.studiohmcraft.art